Old Navy Customer Service Representative: Take Part in the Fashion Revolution
Our mission at *Old Navy* is to make fashion enjoyable and approachable. Our goal has always been to defy traditional retail norms and establish a friendly, inclusive atmosphere. We provide the whole family with premium, must-have fashion needs. You’ll find a place where you can be yourself and flourish in our vibrant, playful culture.
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### *The Role in Detail*
Having a *Customer Service Associate* position will be essential. in establishing the Old Navy brand. You’ll establish a rapport with clients, give them fashion tips, and lead them to our newest lines. Your objectives are to make sure consumers have a smooth and pleasurable shopping experience, promote our loyalty programs, and guarantee their satisfaction.
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### *Primary Accountabilities*
– Interact with clients, respond to their inquiries, and provide knowledgeable product guidance.
– Make style and outfit recommendations by drawing inspiration from mannequins and displays.
Inform clients about the loyalty plans and specials offered by Old Navy.
Assist with back-of-house, fitting room, sales floor, and checkout tasks as required.
– Make use of technology to guarantee effective customer service and improve the client experience.
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### *Identity*
– A skilled communicator with the ability to relate to both team members and customers.
– A quick learner who handles challenges and new information with ease.
– Capable at managing client concerns expertly and with an eye toward resolving issues.
– At ease utilizing technology to help with shop procedures and customer service.
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### *Why Come Here?*
Old Navy is a family, not simply a retailer. We offer a fast-paced, enjoyable environment where you may develop and be who you truly are. We are dedicated to fostering a diverse and welcoming environment where everyone feels like they belong as an equal opportunity employer.
To join a team that is changing fashion and having fun while doing it, apply now!