Marketplace Hiring a Customer Service Associate to Provide Friendly & Effective Service*
Do you have a strong desire to provide outstanding customer service? Join the *Marketplace* as a *Customer Service Associate* and help our guests in a courteous, timely manner while adhering to our service guidelines. In this position, you will keep your workstation neat and tidy while interacting with guests, taking orders, and ensuring a wonderful dining experience.
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### *Anticipations for Engagement*
At Marketplace, we think that the secret to building a great culture and providing exceptional guest service is *team member engagement*. Throughout each visitor communication, we anticipate that team members will:
– *Smile* and project a friendly, open body language.
– Proactively welcome and assist visitors.
– *Finish interactions* with a kind, upbeat statement.
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### *Duties of the Job*
As a *Assistant to the Customer*, you will:
– Have amiable discussions with the people waiting in line.
– Accurately and promptly complete customer orders, making recommendations for popular products and making upsell suggestions.
– Follow specified protocols when operating the cash register.
– Work together with the production team to prepare food.
– At the barista shop, make specialty drinks like smoothies and coffee.
– Make sure the workspace is tidy and orderly.
Verify guest IDs to make sure alcohol consumption is permitted, and keep an eye on alcohol awareness campaigns.
– Keep workstations, dining spaces, and areas used for food prep clean and stocked.
– Complete other tasks when they come up.
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### *Requirements*
In order to succeed in this position, , you ought to have:
– An education comparable to a high school diploma.
– A minimum of *one year of experience* working in a restaurant or fast-food environment.
– The capacity to resolve conflicts with clients in a composed and polite manner.
– The ability to work various shifts and workstations, including on weekends and holidays.
– The capacity to operate in a fast-paced, occasionally noisy atmosphere and lift up to 25 pounds.
– A cheerful disposition and polite behavior toward visitors and colleagues.
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Come Celebrate With Us Today!
Apply now for the *Customer Service Associate* position at *Marketplace* if you’re seeking for a position where you can deliver top-notch customer service while working with a fun and sociable team. We can’t wait to have you join us!